Do you have the right ERP system in place?
Three key reasons to upgrade your ERP system sooner than you think
Using an enterprise resource planning (ERP) system can be a powerful way to pull data together to improve business processes. But do you have the right ERP system in place? If you’re using an older ERP system such as Microsoft Dynamics NAV or Microsoft Dynamics AX, you may want to upgrade to more modern, advanced ERP solutions.
In this guide, we’ll explore why you need to upgrade your ERP system to access the latest features and support. We’ll also look at how you can find ERP recommendations that you can then use to see if you want to switch ERP providers.
Why you need to upgrade your ERP system
While Microsoft Dynamics NAV or Microsoft Dynamics AX may have served you well in the past, they are legacy systems. Microsoft has rebranded its ERP suite to Microsoft Dynamics 365, with NAV and AX now incorporated into the Dynamics 365 umbrella of solutions.
But you don’t need to just upgrade due to the name change. Because Microsoft Dynamics NAV and Microsoft Dynamics AX are legacy products, support for them is fading, while some new ERP systems have already surpassed their capabilities. Some of the reasons to upgrade your ERP system could be to:
1. Keep up with the latest features
As technology advances, legacy systems won’t receive updates that help them compete with modern ERP systems. Even something relatively straightforward, like integrations with new software tools, might not be supported unless you upgrade to a more current ERP system.
If you were using an on-premise ERP tool, you might want to take advantage of modern cloud-based ERP tools. These SaaS systems can upgrade their features remotely, so you can always have access to the latest version, rather than needing to go through a complicated upgrade process for an on-premise ERP solution.
2. Access security updates
By not getting the same upgrades that current ERP systems receive, you could be more exposed to security risks. Often times a vendor will release a security patch to address a flaw that was discovered after the initial release of the software. So, upgrading your ERP system to one that’s still receiving support from that vendor can help you access these security updates.
3. Gain technical support
Similar to accessing security updates, upgrading to modern ERP systems also may help you gain the technical support you need. Like many vendors, as Microsoft retires legacy systems, they also end free and paid technical support for those products, and they won’t release new technical documentation online.
Depending on which version of Microsoft Dynamics NAV or Microsoft Dynamics AX you have, the end of support date may differ. But even if you still have a couple years left of support, you may be better off upgrading to an ERP system that’s more in focus right now. That way, you can expand your options for technical support. For example, if you work with other partners like a managed services provider, or if you’re simply looking for support online, a modern ERP system may have more current documentation and experts on hand who can help you get the most out of the software.
Selecting the right ERP system
If you’ve been using Microsoft Dynamics NAV or Microsoft Dynamics AX, a natural fit might be to upgrade to Microsoft Dynamics 365. Doing so can provide you with access to even more business intelligence (BI) tools than you may have had previously.
But you don’t necessarily have to stay with the same vendor. You could use this period as an opportunity to explore other ERP options to see if another vendor offers features that would help your business more.
Many software companies offer robust ERP systems that can not only help you manage business processes, but also gain BI that helps you discover ways to work more efficiently and effectively. Yet choosing from the long list of ERP vendors can be difficult, as there are so many different types of systems out there. Some are geared toward large enterprises, while others are focused on small and mid-size businesses (SMBs). Some are cloud-based and some offer on-premise solutions.
If you’re ready to explore your options to upgrade or move on from your legacy ERP system, Software Advisory Service can help. We're a technology consultancy using procurement best practice and data insights to save companies time and money. Our goal is to make business technology procurement simple, transparent, and cost-effective. Click the button below to book a consultation at your convenience. We won’t charge you anything, and we won’t share any of your project details without your explicit approval.
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