Open Source vs Licensed Software
When choosing software solutions, you will frequently find yourself facing a rather intimidating choice: do you need the more traditional licensed software? Or is it about time you dip your toes into the uncharted waters of open source?
This question is often framed as a war between open source evangelists and commercial users. However, there’s actually no right or wrong answer to the question of which solution is better. As there are distinct benefits and disadvantages of both open source and licensed software, your choice should be the one that suits your organisation the best.
In order to help you understand the differences, we’ve put together this little e-guide explaining the pros and cons of licensed software vs open source. Let’s lift the fog once and for all, shall we?
What is Open Source?
First things first, you might say, what on earth is open source?
Essentially, an open source solution is a software distributed under a licensing agreement which permits the code to be shared and edited by other parties. This means that anyone who knows how, can use and modify open source software completely free of charge.
Yes, you read that correctly: an open source software is available for anyone to use and modify from its original design - for free. As a result, the software can evolve due to the many alterations of developers from around the world. And, often, it gets to the point where the final form is virtually unrecognisable from the original software. The benefit of open source is that this model produces an increasingly more diverse scope of design perspective than a single company would ever be able to foster and sustain long-term. In other words, this is the perfect choice for anyone valuing innovation.
However, it can also leave users vulnerable to hackers.
What is Licensed Software?
A Licensed software, on the other hand, is a proprietary software distributed under a licensing agreement to authorised users only.
In other words, it’s the complete opposite of open source, as the source code is not to be shared with the public for anyone to look at or modify.
Businesses are often defensive of their product and eager to preserve control of their brand, and the licensing agreements allow them to do this. Naturally, a licensed software is the perfect opportunity for those looking for low security risks, as dedicated developers are the only ones allowed to contribute to the software’s code.
Main differences between Open Source and Licensed Software
Even though open source software is technically free, there are long term costs associated with it such as implementation, innovation, support, and investing in the appropriate infrastructure as your organisations progresses, technology evolves, and your requirements grow.
Additionally, it’s becoming more common for open software providers to charge extra for add-ons, integration, and additional services. This can, in some instances, undo any cost-saving advantages you might have enjoyed.
The cost of licensed software, on the other hand, can vary considerably depending on the complexity of the solution you want. This can include a base fee for the software, integration, services and annual licensing fees. Though the hard cost can be higher, it’s important to remember that you pay for a more customised product from a reliable name. Additionally, you’ll also benefit from
- Improved security
- Improved functionality
- Continuous innovation
- Greater scalability
- Ongoing training and support
- Lower requirement for technical skills
In order to evolve, open source software depends on a loyal and engaged online community providing support through forums and blogs.
Naturally, the response time of these communities are slower than dedicated support teams from well-known brands. This means that questions may go unanswered for some time, as there may not necessarily be any experts on hand. Additionally, there’s no incentive for these communities to help - except for wanting to be cooperative.
The biggest advantage of licensed software is ongoing support, which can be imperative if you’re an user without much technical skill. This support can include user manuals and points of contact for immediate assistance from experts who are closely acquainted with the product or service.
As open source software isn’t developed in a controlled environment, we find that security is often a concern for many.
As the developers are situated all around the world, there is often a lack of continuity and shared direction that can counteract effective communication and collaboration. Additionally, as the software isn’t always peer-reviewed or validated, a developer could potentially implant a backdoor Trojan into the software without the user being aware of it.
Naturally, this scares many off.
In comparison, a licensed software tends to be perceived as the more secure option.
Unlike open source software, a licensed solution is developed in a controlled environment by a focused team. This team of the dedicated developers are the only people who can view of edit the source code, meaning that the product is heavily audited and the risk of backdoor Trojans is considerably diminished.
As open source software tends to accommodate the needs of developers rather than the majority of layperson users, the convenience and practicality of open source is frequently criticised.
Often, there’s no user guides or manuals - as they are not a legal requirement - and when they are written, they tend to be written strictly for other developers. In other words, they’re not written with the less technically experienced users in mind.
Expert usability testing has enabled licensed software to be more practical for a wider audience. User manuals are usually on hand for instant reference and swift training, and support services ensure that issues are solved quickly.
How to choose between open source and licensed software?
The pros and cons of open source and licensed software largely depends on your team’s technical expertise - and the IT resources you have available.
Additionally, your choice will also depends on the needs and requirements of your business. Does the usefulness of a system which is completely free of cost, outweigh the running cots, security risks and lack of support that comes with it? If so, then it would be in your interest to join the growing trend of open source software.
If you, on the other hand, is part of a large business with security concerns and a need for quick support, then you may be better suited to licensed software.
Are you still on the fence? Reach out to one of our software experts today and redeem your complimentary consultation. What are you waiting for?
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