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6 Common ERP Challenges

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Corinne Boyd

By Corinne Boyd Digital Marketing Manager, Updated 17 May 2017

Chat to any IT manager about ERP implementation you will most likely witness a dramatic eye-roll and the sigh of a broken man or woman - but does the topic of implementing a new ERP solution have to be so down-beat? Our answer... not if you know what to avoid and how to tackle the project without being misled. 

Because installing an ERP system affects your entire business, a number of challenges arise. However, these difficulties shouldn’t stop you from enjoying the benefits of ERP. Here are six common challenges of ERP to help you choose and implement the right ERP solution for you.

1. Working out which processes need to be integrated

The first challenge of implementing ERP is trying to work out which processes and systems would benefit from ERP integration, and which would end up impeding the workflow of your business. This is especially difficult for organisations with different competing divisions.

 2. Inadequate flexibility

If an ERP system isn’t adequately flexible, your company may have to adapt its processes to suit the ERP for it to work. This may seem a little backwards, and the time and resources it would take to reorganise your business and retrain your understandably reluctant team would not seem worth it.

 3. Resistance to change

Despite the clear benefits of ERP solutions, people just really don’t like change, and replacing such an integral system will inevitably lead to resistance and delays from your team. This is worse if your team don’t fully understand the importance of implementing your ERP.

 4. Not properly vetting vendors

It happens all the time; an IT buyer is swayed by a silver-tongued marketing team, but it’s only once the system is implemented that you realise how restricted the functionality is, and how this will affect your existing best practices.

 5. Maintenance costs

All ERP systems need regular maintenance, which comes with associated maintenance costs. An ERP system might seem cheap to start with, but if you don’t factor in the maintenance costs attached to it before implementation, you can end up with overwhelmingly large sums to pay.

 6. Not understanding or using key features

Though businesses can invest millions into their ERP system, users frequently aren’t aware of what features they are using or that are available to them. This means that businesses frequently miss chances to automate their business processes, speed up functionality, and meet more targets.

Want to avoid making these costly mistakes? SAS can provide expert buying advice and a shortlist of partners to help find the ERP system that’s right for you, and make sure that your implementation is as smooth as it can be. Just fill in the form on the right to get started. 

Need to know more first? Check out our compilation of ERP articles here or download our ERP 8 Steps to Success guide here

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